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Frequently asked questions

Plans, features, data, and support — the short answers.

General

What is LayerFlow?

LayerFlow is farm operations software for layer farms: it tracks production, feed, sales, expenses, and profitability in one dashboard, instead of scattered notebooks and spreadsheets.

Who is LayerFlow for?

Layer farms in the Philippines with roughly 100 to 5,000 hens — from a single-flock backyard operation to a multi-house commercial farm with staff.

Can I use LayerFlow on my phone?

Yes, LayerFlow is built mobile-first: large touch targets, 16px inputs that don't trigger an iOS zoom, and a layout designed for a phone in a poultry house.

Does LayerFlow work offline?

Yes, on the Starter plan and up. Recording keeps working through a weak signal and syncs your records automatically once you're back online.

Plans & billing

Can I start for free?

Yes. The Free plan covers one farm, one house, and one flock with 30 days of history — no card required.

What do the paid plans cost?

Starter is ₱349/month (₱3,490/year) and Pro is ₱899/month (₱8,990/year) — the annual price on either plan works out to about two months free compared to paying monthly. See the Pricing page for exactly what each plan includes.

How do I pay?

Billing is prepaid and manual right now — you transfer to our designated bank or e-wallet account and submit your reference number and proof of payment for review, usually processed within a business day. An automated online checkout (GCash, Maya, QR Ph, or cards via PayMongo) is coming soon. Either way, nothing is charged automatically without you initiating it.

What happens if my subscription lapses?

You get a short grace period to renew before cloud sync and team features pause. Your local, on-device records are never touched — only the cloud side is affected, and only after non-payment. See our Terms for the exact timeline.

Can I change plans later?

Yes, anytime. Changing plans never deletes your records — moving down just limits how much new data you can add until you move back up.

Features

Can multiple people use one farm?

Yes, from the Pro plan. Invite up to ten teammates by role — worker, manager, or owner — so everyone sees the same numbers.

Can I manage multiple farms?

Yes, on the Pro plan, with a Compare Farms view that shows revenue, cost, and profit side by side across every farm you run.

Can I record feed cost by the sack?

Yes. Enter cost per kilo directly, or tell LayerFlow your sack size (25kg, 50kg, or a custom size) and price, and it works out the cost per kilo for you.

Can I export my data?

Yes, on the Pro plan — pull your sales and expense records out as a CSV spreadsheet whenever you need them.

Data & security

Is my farm data secure?

Your farm's data is isolated at the database level — no other farm can read it, including in shared infrastructure. See our Privacy Policy for the full detail.

Who owns the data I enter?

You do, completely. We host and sync it so the app can function, but the records themselves — production, sales, expenses, everything — are yours.

What happens to my data if I stop using LayerFlow?

Local, on-device records stay until you uninstall or clear the app yourself. Cloud records follow the retention timeline in our Privacy Policy, and we make a reasonable effort to notify you by email before anything is permanently removed.

Support

How do I get help?

Signed in, use Support right from the app — Pro plans get priority handling. Not signed in yet, or prefer email? Reach us on the Contact page.

Where do I report a bug or request a feature?

The same place — Support in the app, or our Contact page. We read everything, even if we can't build every request.

Still have a question? Contact us and we'll get back to you.